Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How do I know what to order?
Wheels are basically simple tire holders but they are also very complex, integrated components of any high performance automobile. If you are at all unsure about what fits you needs please feel free to contact us or one of our expert dealers who can assist you with the selection process and specifications.
When will I get my wheels?
Some wheels can be built to your specs and delivered to your door in less than a week! We have even delivered wheels to race hotels so our customers wouldn’t have to miss an event. Some less common wheels may take up to 8 weeks to produce but the majority of our wheels will arrive around 3-5 weeks after placing your order. Anything from stock will be shipped out next day whenever possible.
Where are BRAID wheels made?
They are made in a small town outside of Barcelona, Spain. Barcelona is the capital of Catalonia, the most industrial and productive region in Spain. Catalonia is the home to the F1 track known as the Circuit De Catalunya, the Spanish round of the World Rally Championship and also SEAT Motors owned by VW. In fact, 1 out of every 4 vehicles manufactured in Spain is produced in Catalonia, making it Spain’s most significant automotive manufacturing center. With more than 10,600 automotive companies it’s practically the Motor City of Spain. If you drive from Barcelona to the BRAID factory you drive right by Seat Sport who work very closely with BRAID.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
